Color Sample Book
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FAQs
Yes, it's a package that includes all the colors of our palette
Warranty, Shipping, and Returns
Delivery in 4 weeks
Your order is produced after your purchase. Delivery times, at this moment, are about 4 weeks (8 weeks for pre-order products). We will notify you as soon as your package leaves our warehouse and provide you with tracking to follow the shipment to your home. Shipping costs are calculated on the checkout page.
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ATTENTION: If you ordered multiple items, the shipping time to consider is that of the item with the longest delivery time. If you have special requirements, contact us at shop@hiro.design
Right of withdrawal
You have the right to withdraw from the purchase for any reason within 14 days. You will need to return the item and will receive a refund for all expenses incurred (except for return shipping costs).
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Do you need help?
We have gathered many useful information here.
If you can't find your answer and have a specific question, don't hesitate to contact us.
Need help placing your order? Order by phone or on WhatsApp at +393758898207 hours from Tuesday to Friday 10:00–13:00, 15:00–19:00, Saturday 10:00–19:00
Do you need an invoice?
At checkout, after entering your shipping information and choosing your preferred payment method, you will find a box to check that says "Do you need an invoice?"
By checking it, some fields will appear that you can fill in with the company name, address, VAT number and any SDI code.
If something goes wrong, you can write to shop@hiro.design sending all your data.
Please note that, according to Italian tax legislation, it is not permitted to issue an invoice after the twelfth day from the date of purchase.
Are you undecided about the color?
Are you undecided about the color of your new Hiro object?
Don't worry, take advantage of our sampling service.
Order our color swatch book now.
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